Policies
Forged Legacy — Customer Policies
At Forged Legacy, we are committed to providing high-quality streetwear and a reliable customer experience. Please read through our policies before placing an order.
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Orders
All orders are processed carefully to ensure your items meet our quality standards.
Please ensure all details provided at checkout, including your name, address, email, and sizing information, are correct. Forged Legacy is not responsible for incorrect details provided by the customer.
Once an order has been placed, changes or cancellations may not be possible if your order has already entered processing.
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Pre-Orders
Some Forged Legacy releases may be available as pre-orders. Pre-orders allow customers to secure limited pieces before production is completed.
By placing a pre-order, you acknowledge that your item is not immediately available and will be produced specifically for the release.
Important information regarding pre-orders:
- Estimated shipping dates will be provided at the time of purchase.
- Production and shipping timeframes may vary due to manufacturing, quality checks, and delivery processes.
- Pre-order items require patience as each piece is created with attention to detail.
- Pre-order items cannot be cancelled once production has begun.
- If your order contains both pre-order and in-stock items, your order may be shipped together once all items are available.
We appreciate your support and understanding as pre-orders allow us to create limited collections while maintaining the quality and standards Forged Legacy represents.
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Shipping
Shipping times may vary depending on your location and the shipping option selected at checkout.
Once your order has been shipped, you will receive tracking information where available.
Forged Legacy is not responsible for delays caused by shipping carriers, customs, weather conditions, or circumstances outside of our control.
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Returns & Exchanges
We want you to love your Forged Legacy pieces. If there is an issue with your order, please contact us within 7 days of receiving your item.
Items must:
- Be unworn
- Be unused
- Be in original condition
- Include original packaging where applicable
Due to the limited nature of our releases, we may not be able to offer exchanges for sold-out items.
Sale items, limited drops, and pre-order items may be subject to different return conditions.
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Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us as soon as possible with:
- Your order number
- Photos of the issue
- A description of the problem
We will review your request and work to resolve the issue.
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Sizing
Customers are responsible for selecting the correct size. Please refer to our size guides before purchasing.
If you are unsure about sizing, contact us before placing your order and our team will be happy to assist.
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Privacy
Your privacy is important to us. Any personal information provided during checkout or communication with Forged Legacy is used only to process orders, provide customer support, and improve your experience.
We do not sell or share your personal information with third parties.
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Contact
For any questions regarding these policies, please contact:
Email: forgedlegacylclothing@gmail.com
Forged Legacy
Built To Last.